Frequently Asked Questions

I am attending the meeting for the first time, what’s included?

Your Conference Registration fee includes access to the Professional Sessions which take place from 8:30am to 12:30pm Monday, May 20 - Thursday, May 23, 2019. There is an Annual Academy meeting from 3:15pm - 5:00pm on Thursday which you are welcome to attend.  Hotel accommodations are available but not included in the Conference Registration Fee.

When is the Conference?

The Professional Program will take place Monday, May 20 through Thursday, May 23 from 8:30AM to 12:30pm. There will be an Annual Academy Meeting on Thursday from 3:00PM-5:15PM

Are there networking opportunities?

The Academy will host a Welcome Dinner at the hotel on Sunday, May 19 and a Gala Farewell Dinner off-site at a location to be announced shortly (transportation provided) on Thursday, May 23. 

These dinners are not included in the Conference Registration. Registration and payment must be done in advance to reserve your seat.

May I extend my trip?

Absolutely. If you would like to extend your stay at the Westin Tokyo you may request the additional nights during the registration process. Additional nights, as well as room upgrades are based on availability and are on request. A representative from Crowd Control Events will reach out to you when your room is confirmed within 48 business hours.  

If you would like to extend your trip outside Tokyo and would like assistance, we have partnered with an experienced Travel Counselor who will be happy to assist you. Please check out the Pre & Post Stay Options page above.

May I bring a guest?

Yes. Guests are welcome to accompany you in the hotel however, they are not permitted to attend the Professional Program. You may bring one (1) guest only to the Welcome Dinner and Gala Farewell however, you must pay an additional fee for your guest.  We apologize in advance that we are unable to accommodate additional guests past one.

What are the costs for bringing additional guests?

The Academy will only permit one (1) accompanying person per Academician to attend the Welcome and Farewell Dinners, however, you may bring additional accompanying persons who may book the available optional tours at the same rates as described. Any additional costs for meals, hotel and travel are not included and will be the Academician's responsibility.

May my guest participate in the optional tours?

Yes. We have arranged morning tours for guests and accompanying persons to take place while you are attending the Professional Sessions. These private tours are specifically designed to return to the hotel at 12:30pm. Afternoon tours will begin at 1:30pm to allow time for lunch unless they include lunch. Tours including lunch will depart at 1:00pm.  

Do I need a Passport?

Yes. All U.S. citizens are required to present a valid U.S. passport when traveling to Tokyo. You will need at least 2 blank passport pages are required for entry stamp and your passport must also be valid at least six months beyond the completion of this trip.   

Who should I contact if I have questions?

All travel related issues should be directed to Crowd Control Events at:

Phone: (877)-636-0170

 

Dianne Heffernan
Kiersten Gannon
+1 631-702-0260
+1 631-662-3231