Frequently Asked Questions

What if I need to cancel?

Cancellation Policy

Meeting Registration Fee (TIAETL’s Meeting Fee Refund Policy)

Cancellations received by April 17, 2020 – 100% refund less a USD $35 administrative fee.

Cancellations received between April 18 and April 27, 2020 - 50% refund less a USD $35 administrative fee.

Cancellations received between April 27 and May 4, 2020 – 25% refund less a USD $35 administrative fee.

Cancellations received on or after May 5, 2020 - no refund

 

Tours

Registrants cancelling tours on or before March 30, 2020 will receive a 100% refund less a USD $35.00 processing fee. 

 

Registrants cancelling after March 30, 2020 will not receive any refunds.  Registering for an activity guarantees a space for that activity/tour so the cancellation policy will be strictly enforced.  You are welcome to find a substitute for yourself on the tour. 

 

Tours not meeting the minimum numbers by March 30, 2020 are likely to be cancelled.

 

Hotel Policy and Cancelation: 

All reservations must be guaranteed by a major credit card, or a 1-night deposit including tax and service charge sent directly to the Hotel. It must be received no later than seven business days after making your reservation. Cancellations must be received by April  22, 2020 to receive a refund. After this date, the reservation is non-refundable. 

I am attending the meeting for the first time, what’s included?

Your Conference Registration fee includes access to the Professional Sessions which take place from 8:30am to 12:30pm Monday, May 18 - Thursday, May 21, 2012. There is an Annual Academy meeting from 3:15pm - 5:00pm on Thursday which you are welcome to attend.  Hotel accommodations are available but not included in the Conference Registration Fee.

When is the Conference?

The Professional Program will take place Monday, May 18 through Thursday, May 21 from 8:30AM to 12:30pm. There will be an Annual Academy Meeting on Thursday from 3:00PM-5:15PM

Are there networking opportunities?

The Academy will host a Welcome Dinner at the hotel on Sunday, May 17 and a Gala Farewell Dinner at the National Museum for Women in the Arts on Thursday, May 21. 

These dinners are not included in the Conference Registration. Registration and payment must be done in advance to reserve your seat.

May I extend my trip?

Absolutely. If you would like to extend your stay at the Willard InterContinental you may request the additional nights during the registration process. Additional nights, as well as room upgrades are based on availability and are on request. A representative from CCE Global Meetings & Incentives will reach out to you when your room is confirmed within 48 business hours.  

May I bring a guest?

Yes. Guests are welcome to accompany you in the hotel however, they are not permitted to attend the Professional Program. You may bring one (1) guest only to the Welcome Dinner and Gala Farewell however, you must pay an additional fee for your guest.  We apologize in advance that we are unable to accommodate additional guests past one.

What are the costs for bringing additional guests?

The Academy will only permit one (1) accompanying person per Academician to attend the Welcome and Farewell Dinners, however, you may bring additional accompanying persons who may book the available optional tours at the same rates as described. Any additional costs for meals, hotel and travel are not included and will be the Academician's responsibility.

May my guest participate in the optional tours?

Yes. We have arranged morning tours for guests and accompanying persons to take place while you are attending the Professional Sessions. These private tours are specifically designed to return to the hotel at 12:30pm. Afternoon tours will begin at 1:30pm to allow time for lunch unless they include lunch. Tours including lunch will depart at 1:00pm.  

Do I need a Passport?

If you are traveling from outside the United States, you will need a passport. It is recommended that your passport be valid for at least 6 months past your departure date.  Canadian citizens should carry a valid Canadian Passport.  A visa is required for any Mexican citizen visiting the United States. In addition, an entry permit is required for Mexican visitors traveling beyond the immediate border area. Other nationalities, please visit a U.S. Consulate or Embassy before traveling to the United States or contact CCE.

Who should I contact if I have questions?

All travel related issues should be directed to CCE Global Meetings & Incentives at:

Phone: (888)-866-2865

 

Dianne Heffernan
Elise Volpe
+1 631-702-0260
+1 631-923-6757